The ISQOLS Certification in Quality-of-Life Research program is designed to help QOL researchers specializing in community indicators projects obtain additional training and become
officially certified in the field. This certificate program is administered by the International Society for Quality-of-Life Studies (ISQOLS), a
globally-recognized academic and professional association, with its own publications, journals, conferences, and identity, and the Management Institute
for Quality-of-Life Studies (MIQOLS).
Learn the Ins and Outs of Planning, Developing, and Implementing Community Indicators Projects
This course focuses on the process of planning, developing, and implementing community QOL indicators in the context of a town, county, city, rural area, or a metropolitan region.
The program is self-paced and facilitated mostly one-on-one through personal communication with the instructor.
Support from a renowned quality-of-life/wellbeing scientist
An official certification on successful completion of the course work and examination
To learn more about the certification program, watch this video overview presented by the course instructor, Dr. Joseph Sirgy.
Theoretical Foundations
The first module discusses the theoretical foundations of community indicators research. Five theoretical concepts are described guiding the formulation of community indicator projects.
Topics in this module include:
examples of theoretical concepts that underlie the planning of community indicators projects
concept of personal utility
concept of opulence
concept of social justice
concept of human need satisfaction
concept of sustainability
An Example
The second module provides an example of a community indicators project as an illustration of the entire process without delving too much into details.
Topics in this module include:
what motivates a community indicators project
how to form an indicators committee
how to develop an initial set of indicators
how to refine the set of indicators
how to collect and report data based on refined set of indicators
how to validate the objective indicators with subjective ones
how to translate the system indicators into program and policy indicators
how to disseminate the indicators' findings
Organizing
The third module discusses the organizational aspects of indicators projects—holding a feasibility meeting, developing an organizational structure, visioning, finding an organization that will conduct the process, securing funding, and developing a budget.
Topics in this module include:
holding a feasibility meeting
how to develop an organizational structure
how to engage in visioning
a suitable organization that will conduct the process effectively
how to secure funding
how to develop and sustain a budget
Making Decisions about Indicators
The fourth module discusses how indicators decisions are made—deciding on geographic boundaries, selecting the quality-of-life dimensions, selecting the quality-of-life indicators, and considering subjective indicators.
Topics in this module include:
how to decide on geographic boundaries and units within
how to select the quality-of-life dimensions
how to select the quality-of-life indicators
whether subjective indicators should be used
Data Collection
The fifth module discusses the data collection process of indicators projects. The module makes a key distinction between primary and secondary data and how these data can be collected effectively.
Topics in this module include:
the distinction between secondary and primary data in community indicators research
how to deal with the time element of secondary data
how to manipulate the data using formulations such as ratio, proportion (and percent), rate, per capita, constant dollar, weighted averages, and composite index
the traditional goals of a survey study in community indicators research
what questions should be asked in a survey and why
what approaches are commonly used in the development of survey items
whether indicator researchers should develop their own measures or borrow measures from published studies
how indicator researchers go about developing their own measures of community well-being
how indicator researchers figure out the survey's sample size
common sampling techniques used in indicators projects
some common data collection techniques used by indicators projects
how indicator researchers validate their subjective measures
how indicator researchers weight the sample at the data analysis stage
Data Analysis
The sixth module discusses the data analysis process. The module covers basic statistical concepts related to data variables and measurement scales. These basic concepts are foundational in performing descriptive and inferential statistics. The module also describes data mining, a trend that is increasing in popularity and use.
Topics in this module include:
variables in statistical terms
measurement scales in statistical terms
distinction between descriptive and inferential statistics
commonly used descriptive statistics in indicators projects
frequency and percent descriptive statistics
commonly used descriptive statistics capturing central tendency
some advantages and disadvantages related to central tendency descriptive statistics
commonly used descriptive statistics capturing data dispersion
commonly used descriptive statistics capturing position
common objectives of inferential statistics
inferential statistical methods Indicators commonly used by indicators researchers to test hypotheses
how indicators researchers go about selecting the proper inferential statistical technique to test hypotheses
the distinction between independent and dependent variables
how composite indices constructed
data mining and how is data mining used in indicators projects
Data Reporting
The seventh module discusses the process related to data reporting. In doing so, we discuss a key difference between reports written for the general public versus report that are more technical that can pass the muster of technical scrutiny.
Topics in this module include:
the purpose of indicators reports
what the public report includes
what popular formats are used in preparing the public report
what the research report includes
how to report results in actionable terms
Promotion
The eighth module focuses on promotion issues. That is, we discuss issues related to distributing the reports (both public and research reports). We describe how the public report can be effectively promoted through public relations and e-marketing techniques. We also describe strategies to stimulate community action and translate outcome indicators into action indicators.
Topics in this module include:
how to promote the indicators reports through printing and hard copy distribution
how to promote the indicators reports through a public-relations campaign
how to promote the indicators reports through e-marketing
how to promote the indicators reports through other forms of promotion
how to stimulate community action guided by the findings of the indicators report
Follow-Up
The ninth module focuses on follow-up issues. Specifically, the chapter the five W’s related to annual reviews: What? Why? When? Where? And Who? We also discuss how to measure the impact of indicators reports, an important aspect of the follow-up process.
Topics in this module include:
what annual reviews serve to accomplish
what a review committee is
the composition of a review committee
what questions the review committee tries to answer
examples of review questions capturing the what, why, when, where, and who
how do indicators researchers measure the effectiveness of their indicators project
Consultants who want to specialize in community indicators research
Researchers in local government agencies who want to receive additional training in developing indicator systems related to a particular domain such as public health, the environment, etc.
Academic researchers who are interested in developing research and/or teaching expertise in this area
M. Joseph Sirgy is a management psychologist (Ph.D., U/Massachusetts, 1979) and the Virginia Tech Real Estate Professor Emeritus of Marketing at Virginia Polytechnic Institute and State University (USA) and Extraordinary Professor at the WorkWell Research Unit at North West University – Potchefstroom Campus (South Africa). He has published extensively in the area of business ethics and quality of life (QOL). His awards include: International Society for Quality-of-Life Studies’ (ISQOLS’) Distinguished Fellow Award, ISQOLS’ Distinguished QOL Researcher, Academy of Marketing Science’s (AMS) Distinguished Fellow Award, AMS’ Harold Berkman Service Award, Virginia Tech’s Pamplin Teaching Excellence Award/Holtzman Outstanding Educator Award and University Certificate of Teaching Excellence, the EuroMed Management Research Award, and the Macromarketing Society’s Robert W. Nason Award. Best paper awards include articles published in the Journal of Happiness Studies, the Journal of Travel Research, and Applied Research in Quality of Life. His editorial responsibilities include co-founding editor of Applied Research in Quality of Life, editor of the QOL section in the Journal of Macromarketing, editor-in-chief of the Journal of Macromarketing, editor of ISQOLS’/Springer’s book series on International Handbooks in QOL, Community QOL Indicators--Best Cases, Applied Research in QOL--Best Practices, and co-editor of the Springer book series on Human Well-Being and Policy Making.
The program is self-paced and administered mostly one-on-one through personal communication with the instructor. Course participants are assigned a training manual. After reading the manual and interacting with the instructor, the participant is assigned several case studies to analyze (or several quiz questions related to selected chapters). The instructor then certifies the participant upon successful completion of these case analyses (or answers to the quiz questions). Since there is no set timeline, the length of the course will vary based on the how quickly the student can master the material.
Certification
Course tuition for ISQOLS members is US$ 600 (550 Euros) for those who wish to obtain official course credit and an ISQOLS certificate for having completed the course and passed required exams. Regular tuition is US$ 700 (or 640 Euros) and a discount of $100 (or 92 Euros) will be provided to ISQOLS members.
Course tuition for non-ISQOLS members who wish to be certified is US$ 700 (or 640 Euros) for those who wish to obtain official course credit and an ISQOLS certificate for having completed the course and passed required exams.
Audit
One can audit this course through Springer’s iVersity Program. This is a self-paced course with access to all lecture and video material. No exams are required. Course participants will receive a certificate of participation upon course completion. Certificate of participation is not an ISQOLS certification of competency because ISQOLS certification option (see above) involves a high level of interaction with the instructor with exams and student feedback. Course tuition for the audit option is US$ 217 (or 199 Euros). To preview the audit course go to https://iversity.org/en/courses/community-quality-of-life-indicators.
No. However, to make the most out of the material provided in this course, it is recommended that the applicants have at least some background in social sciences and rudimentary knowledge of population statistics.
ISQOLS can provide educational credit in terms of Continuing Education Units (CEUs) for the Community Indicators Projects Certification Program. 1 CEU is equivalent to 10 contact hours. The Community Indicators Projects Certification Program involves an estimated 15 contact hours in total. This translates into 1.5 CEU. As such, the program provides 1.5 CEUs.
Those interested in receiving the CEUs should provide enough information to their own educational institution about the ISQOLS certification program and their own institution would determine if they would accept these CEUs.
Many occupations require CEUs to stay licensed in their profession (planners, pollsters, survey researchers, public administrators, etc.). Those who wish to use the certification program for CEUs in meet continuing education requirements of their profession should contact their state/country licensing board and submit information about the course.
This certification is provided by the International Society for Quality-of-Life Studies (ISQOLS), a global organization with a mission to promote and encourage research in the field of quality-of-life (QOL), happiness, and wellbeing studies.
ISQOLS has members all throughout positioned in academic institutions as well as stakeholder groups, and are well-respected for their contributions to QoL. As such, an official certification would be beneficial to anyone who wants to
apply the science of wellbeing to guide community indicators projects, academic research projects, policy making, managerial decision-making, population statistics, and/or coaching and counseling.
Some benefits of the certification expressed by our former students include:
"This certification program has so many impacts, especially in my work field as a psychologist, lecturer, and happiness and wellbeing researcher. I have broadened my knowledge about how to build indicators in quality of life and involved relevant parties in this study. I feel confident that I’ll have a brighter future as a researcher, which is still rare in Indonesia with this certification." - Yufi Adriani
"This certificate program increased my knowledge particularly in the field of quality of life measuring. Particularly it made me look broader on the different theoretical approaches when considering different quality of life dimensions. My field of research is closely related to such issues as I am doing the analyses of relationships between income inequalities and different dimensions of wellbeing. Because of more skills and knowledge to evaluate quality of life I will be able to do in-depth analysis on the relationships between income inequalities and different dimensions of wellbeing from the perspective of social justice. In this perspective it gives me the possibility to write more advanced papers and publish it in important journals." - Małgorzata Szczepaniak
"I have attended many conferences, and workshops around the world on QOL. Usually, the sessions or presentations reflect a specific part of the project or outcome. But each of the cases presented in the certification program provided the whole picture from start until end. Each case posed questions of (why?), and (why not). Each case made me go deeper into the (circumstances) and the (realities). The cases presented (hard) realities that copying the best of what other countries or cites have done is not the way. The cases force the (dedicated) analyst to look deeper into the communities with its unique features and settings. I am in charge of the QOL survey in Abu Dhabi, this unique experience gave the in-depth understanding of the whole process. It gave me many ideas that I would implement to enrich my understanding of the whole process." - Masood A. Badri
"Currently, I am working on a book chapter for the forthcoming Phillips and Trevan Research Handbook for Community Development (Elgar Publishing) writing a case study for a city in the southeastern part of the United States that has a community indicators project. The course allowed me to ask certain questions to professionals and the academic research partner that I might have missed. The certificate has allowed me now to write a case study on this southern city’s program looking critically from both a theoretical and indicators perspective but the value of both subjective and objective validation of what the needs of the community actually are. In my case that I am working on for that handbook, I have found that there was no community validation outside of elites (community leaders, government leaders and the like) to see if the selected indicators actually capture what should be measured." - Patsy Kraeger
"This program gave me a practical in depth model on how to choose theoretical concepts, how to plan for a quality of life research, the stages involve in planning and validation of data collected. This certification will enable me produce tools for research with confidence and also will enhance my research reporting skills." - Helvecia N. Takwe
The program is self-paced and administered mostly one-on-one through personal communication with the instructor. Course participants are assigned a textbook as a training manual: Sirgy, M. Joseph (2022). Community Quality-of-Life Indicators: A Guide for Community Indicators Projects. Cham: Springer Nature Switzerland. After reading the textbook and interacting with the instructor, the participants are assigned several case studies to analyze (or possible a set of questions to answer related to selected chapters). The instructor then certifies the participants upon successful completion of these case analyses (or answers to the quiz questions).
The principal benefits you will obtain from the certification course are:
a theoretical foundation to guide the development of community indicators projects;
knowledge of how to plan a community indicators project;
knowledge of how to collect and validate data, and insight into how to best utilize primary and secondary data;
knowledge of how to prepare, promote, and disseminate community indicator report;
and knowledge of how to stimulate community action and measure the subsequent impact of the community indicators project.
This course is administered by a seasoned QoL scholar, Prof. Dr. M. Joseph (Joe) Sirgy. Students will additionally gain access to lecture slides, videos, the book (training manual), and one-to-one communication with the instructor through e-mail and video conferencing.
The International Society for Quality-of-Life Studies (ISQOLS)
Address:
ISQOLS
P.O. Box 118
Gilbert, Arizona, 85299, USA